help

FLERO help centre

Help for your FLERO product

Short instructions, fixes for common problems and the warranty certificate for your eMAG orders.

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Warranty certificate · 3 years

You'll find the order number in your eMAG account under “My orders”, or in the confirmation email.

Warranty

How to get your certificate

  1. Open your eMAG account, go to “My orders” and copy the order number.
  2. Enter it in the form above, with the last 4 digits of the phone number on the order.
  3. Download the PDF. Keep it on your phone or print it.

Contact

Need help?

Send us your order number and what happened. We usually reply the same day, at the latest on the next working day.